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Privacy Policy

Controller within the meaning of Article 13(1)(a) of the GDPR

LUDWIG & MALDENER S.à r.l.
Experts Comptables | Fiduciaire

3, Moartplaz
L-6635 Wasserbillig
Luxemburg

T (352) 75 87 80 – 0
F (352) 75 87 80 – 80
E mail@ludwig-maldener.com

General Collection of Data During Website Visits

We collect a series of general data and information with each visit to the website by a data subject or an automated system. This general data and information is stored in the server’s log files. The following data is collected:

  • an internet protocol address (IP address),
  • the date and time of access to the website,
  • the exact subpage accessed on our website,
  • the website from which you arrived at our website (the so-called referrer),
  • the browser used and its version,
  • and the operating system used for access.

The aforementioned data is processed by us for the following purposes:

  • to ensure a smooth connection establishment of the website,
  • to optimize the content of our website for you,
  • and to ensure the system’s security and stability.

These points are in your and our legitimate interest. Additionally, we may use this data to comply with our legal obligations in cooperation with law enforcement authorities. In no case do we use the collected data to draw conclusions about your person. The legal basis for data processing is Article 6(1)(f) of the GDPR. The retention period for these log files is a maximum of 2 months.

Contact form, request information, schedule an appointment, initial consultation, online application

If you contact us via a form on the website or by email, or if you submit an application, we store the information you provide along with the general data described above. By using our form, you consent to the processing of your data. We do not share the data with third parties and use it exclusively to process the contact request and respond to the specific inquiry.

In the case of contact by email, the processing of the request also constitutes the legitimate interest required for data processing. The legal basis for the processing of data, when user consent is given, is Article 6(1)(a) GDPR. The legal basis for the processing of data transmitted in the course of sending an email is Article 6(1)(f) GDPR.

The data transmitted to us in the course of contacting us will be deleted as soon as it is no longer required for achieving the purpose for which it was collected. With regard to personal data from the contact form and data sent by email, this is the case when the respective conversation with the user is finished. The conversation is considered finished when it can be inferred from the circumstances that the relevant issue has been conclusively resolved.

If the purpose of the contact is also to conclude a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. In this case, we will retain your inquiry as business correspondence for 7 years.

Linking to social media via graphic or text link

We also promote our presence on the social networks listed below via our website. This integration is done using a linked graphic of the respective network. By using this linked graphic, it is ensured that when a page of our website containing social media promotion is accessed, no automatic connection is established to the servers of the respective social network to display its graphic.

Only by clicking on the relevant graphic will the user be redirected to the service of the respective social network.

Once the user has been redirected, data about the user will be collected by the respective network. It cannot be ruled out that the data collected in this way may be processed in the United States.

This data may initially include information such as the IP address, date, time, and the page visited. If the user is logged into their account on the respective network at the time, the network operator may be able to associate the collected information from the user’s specific visit with the user’s personal account. If the user interacts via a “share” button of the respective network, this information can be stored in the user’s personal account and possibly published.

To prevent this direct association with their personal account, users must log out before clicking on the graphic. In addition, users can configure their account settings accordingly.

The following social networks are integrated into our website via links:

Facebook
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; a subsidiary of Meta Platforms Inc., 1 Meta Way, Menlo Park, California 94025
Privacy Policy: https://www.facebook.com/policy.php

Instagram
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; a subsidiary of Meta Platforms Inc., 1 Meta Way, Menlo Park, California 94025
Privacy Policy: https://help.instagram.com/519522125107875

LinkedIn
Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland; a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA
Privacy Policy: https://de.linkedin.com/legal/privacy-policy

TikTok
Service provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de

Your Rights

You are generally entitled to the rights of access, rectification or erasure, restriction of processing, data portability, withdrawal, and objection to processing. If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed in any way, you can file a complaint with the supervisory authority. A list of the competent supervisory authorities by federal state can be found at: www.datenschutz-wiki.de.

Further information about your rights can be found, among other things, the BFDI.

Contact person

All inquiries, statements, and questions regarding data usage should be directed to: datenschutz@ludwig-maldener.com.

Use of Social Media

General Information

  • Purpose of Data Processing: We primarily use social media to communicate with existing and potential customers and to make information about our company accessible to a wide audience. For this purpose, we process contact and communication data, as well as data necessary to measure the reach of the information we provide. Additionally, the operator of the respective social medium processes personal data for tracking purposes (e.g., creating user profiles based on behavior or interests), remarketing (e.g., targeted advertisements by partners), and to provide us with statistical insights into the usage of our service.
  • Affected Individuals: In principle, all profile visitors, meaning individuals who view our profiles on social media.
  • Scope of Data Processing: For the aforementioned purposes, we or third-party service providers commissioned by us process personal data to identify the profile visitor (e.g., name, address), data necessary for contacting the profile visitor (e.g., email address, phone number), data related to user behavior (e.g., duration of visits, accessed websites, searched content, used services), technical data (e.g., IP addresses, devices and software used to access the website), content from the profile visitor (e.g., texts, photos, videos), and, with appropriate consent, also data regarding the physical location of the profile visitor.
    This personal data of the profile visitor is compiled into a user profile and stored on the profile visitor’s device as a file (“cookie”). Occasionally, other websites may access these user profiles to use and supplement the data contained therein for targeted advertisement selection. Third-party providers that offer social media and other tools for data processing for marketing purposes may also store the data in the user profiles on their servers.
  • Legal Basis for Data Processing: We process personal data based on our legitimate interest in communication and direct marketing as per Article 6(1)(f) of the GDPR.
  • Data Processing Outside the European Union: The operators of social media platforms may process data outside of the European Union.
  • Rights of Data Subjects: We kindly ask our profile visitors to exercise their rights to access and other rights of data subjects (e.g., deletion) directly with the operators of the social media platforms, as only the operators have unrestricted access to the processed data. Of course, we will forward any data protection-related inquiries (e.g., access, correction, deletion) addressed to us to the operator of the respective social media platform.
    For more information on how to enforce your data subject rights, particularly regarding the options to object to data processing, please refer to the privacy policy of the respective social media platform operator.
  • Use of Cookies: The user profiles are stored as a file (“cookie”) on the device of the profile visitor. Storing this file requires the consent of the profile visitor, which can be withdrawn at any time.

Used Services

Facebook

  • Service Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; a subsidiary of Facebook, Inc., 1 Hacker Way, Menlo Park, California, USA; Website: https://www.facebook.com
  • Processed Data: Data for identifying the profile visitor (e.g., name, address), data for contacting the profile visitor (e.g., email address, phone number), content of the profile visitor (e.g., text, photos, videos), data about the profile visitor’s usage behavior (e.g., duration of visits, accessed websites, searched content, used services), technical data (e.g., IP addresses, devices and programs used to access the profile), and, with appropriate consent, also data about the physical location of the profile visitor.
  • Affected Individuals: All profile visitors, meaning individuals who access our profiles on Facebook.
  • Legal Basis: Legitimate interest in communication and direct marketing according to Art. 6(1)(f) GDPR.
  • Cookies: Facebook uses cookies to store the data of profile visitors. More information can be found here: https://www.facebook.com/policies/cookies/
  • Objection: Facebook generally allows you to object to the data processing for the purposes mentioned above (https://www.facebook.com/settings?tab=ads). You can also prevent the processing of your data for these purposes by not consenting to the use of the necessary cookies. However, this may affect certain functionalities of our website.
    Regardless, there are also general opt-out options for certain regions:
    (Europe: https://www.youronlinechoices.eu; USA: https://www.aboutads.info/choices; Canada: https://www.youradchoices.ca/choices; International: https://www.youradchoices.ca/choices).
  • Information on Data Protection: Privacy Policy: https://www.facebook.com/about/privacy; Agreement on Joint Processing of Personal Data on Facebook Profiles:  https://www.facebook.com/legal/terms/page_controller_addendum; Privacy Information for Profiles on Facebook: https://www.facebook.com/legal/terms/information_about_page_insights_data.

LinkedIn

Instagram

  • Service Provider: Instagram is a Facebook product provided by Facebook Ireland Limited (https://about.fb.com/technologies/instagram/)); Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; a subsidiary of Facebook, Inc., 1 Hacker Way, Menlo Park, California, USA; Website: https://www.instagram.com
  • Processed Data: Data for identifying the profile visitor (e.g., name, address), for contacting the profile visitor (e.g., email address, phone number), content from the profile visitor (e.g., text, photos, videos), data on the visitor’s behavior (e.g., time spent, websites accessed, searched content, services used), technical data (e.g., IP addresses, devices and programs used to access the profile), and, with consent, location data of the profile visitor.
  • Affected Persons: All profile visitors, meaning those who access our profiles on Instagram.
  • Legal Basis: Legitimate interest in communication and direct marketing under Art. 6 (1) lit. f GDPR.
  • Cookies: Instagram uses cookies to store the profile visitor’s data. More information: https://help.instagram.com/155833707900388
  • Objection: Instagram allows users to object to the processing of data for the above-mentioned purposes. More information here: (https://www.instagram.com/accounts/privacy_and_security/).
  • Privacy Information: Terms of Use: https://help.instagram.com/581066165581870; Privacy Policy: https://help.instagram.com/1896641480634370

Cookies

To enhance your experience on our website, we use small text files known as “cookies” and other methods (“storage methods”) to store data on your device (e.g., in your browser’s local storage). This allows us to track user preferences and optimize our website accordingly. However, we do not use cookies and other storage methods to track individual visits to our website. Cookies and other storage methods are routinely used by most websites today. If you have concerns about this, you can configure your browser to reject cookies and other storage methods.

Information

On this page, we inform you about the processing of your personal data. If you wish to change your privacy settings (grant consent or withdraw previously granted consent), you can adjust your settings at any time.

Responsible Party

The responsible party for the processing of your personal data on our website is:

LUDWIG & MALDENER S.à r.l.
Experts Comptables | Fiduciaire

3, Moartplaz
L-6635 Wasserbillig
Luxemburg

T (352) 75 87 80 – 0
F (352) 75 87 80 – 80
E mail@ludwig-maldener.com

Consent Management Tool

Complianz

We use the plugin “Complianz – GDPR/CCPA Cookie Consent” on our website to obtain your consent for storing certain cookies on your device and to document this consent in compliance with data protection regulations. The provider is Really Simple Plugins, Kalmarweg 14-5, 9723 JG Groningen, Netherlands.

When you visit our website, a Complianz cookie is stored in your browser, in which the consents granted or the revocation of these consents are stored. This data is not shared with the plugin provider.

The collected data will be stored until you request its deletion, the Complianz cookie is deleted by you, or the purpose for the data storage no longer applies. Mandatory statutory retention periods remain unaffected.

The use of the Complianz plugin is to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

For more information about data processing by Complianz, please visit: https://complianz.io/privacy-statement/

Remarketing

Google GTag

When you visit this website, personal data is processed. The processed data categories include data about your use of the website and the logging of clicks on individual elements.

Purpose of processing: Investigating user behavior, analyzing the effectiveness of online marketing activities and the selection of online advertising on other platforms, which is automatically selected through Real-Time Bidding based on user behavior.

Legal basis for processing: Your consent under Article 6(1)(a) GDPR.

Data transfer:
Data is transferred to the independent controller, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The legal basis for the transfer of data to Google Ireland Limited is your consent under Article 6(1)(a) GDPR. This may also involve the transfer of personal data to a country outside the European Union.

Transfer to the USA:
The transfer of data to the USA is based on Article 45 GDPR in conjunction with the adequacy decision C(2023) 4745 of the European Commission, as the data recipient has committed to adhering to the principles of data processing under the Data Privacy Framework (DPF).

For more information, please refer to Google Ireland Limited’s privacy policy: https://business.safety.google/privacy.

Right to Object

If the processing of your personal data is based on legitimate interest, you have the right to object to this processing. If there are no compelling legitimate grounds for the processing on our part, the processing of your data based on this legal basis will cease. Additionally, you have the right to object to the processing of your personal data for direct marketing purposes. In the event of an objection, your personal data will no longer be processed for direct marketing purposes. The lawfulness of the data processed until the objection is raised will not be affected by the objection.

Right of Withdrawal

You have the right to withdraw any consent already given at any time by changing the privacy settings. In the case of consent to receive electronic marketing, you can withdraw your consent by clicking on the unsubscribe link. In this case, processing will be stopped, unless there is another legal basis for processing. The lawfulness of the data processed until the withdrawal is not affected by the withdrawal.

Other rights of the data subject

You also have the right to access, rectify, delete, and restrict the processing of your personal data. If the legal basis for the processing of your personal data is your consent or a contract with you, you also have the right to data portability. Furthermore, you have the right to lodge a complaint with the supervisory authority. For more information on supervisory authorities in the European Union, please find it here.

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LUDWIG & MALDENER S.à r.l.
Experts Comptables | Fiduciaire
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3, Moartplaz, L-6635 Wasserbillig, Luxemburg

Mon-Thu: 08:00 – 17:00 Uhr

Fri: 08:00 – 14:00 Uhr

T (352) 75 87 80 – 0

F (352) 75 87 80 – 80

E mail@ludwig-maldener.com